CHRIS//PARACKAL
T1 Technical Supervisor • Leidos • homelab ent
vibe-coded yes, I used AI no, it didn’t write the resume or build the very real skills

The whole page is a vibe.
(And that’s the point.)

I’m Chris Parackal — T1 Technical Supervisor. I fix problems, run a hands-on homelab, and keep reaching for more (Network+ in progress). Interface fully built by AI — but the prompting skills are real.

VIEW PROJECTS FREE TECH SUPPORT
LinkedIn GitHub Portfolio Resume (DOCX)
FocusSupport + Homelab
Process, reliability, documentation, automations.
LearningNetwork+
Closing gaps, drilling objectives, labs over theory.

About

What I do

I keep service desk operations moving: triage, escalation, documentation, and clean handoffs. I care about solving the root cause, not just closing tickets.

  • Trend + gap analysis → process improvements
  • High-priority escalations / exec incidents end-to-end
  • Coaching: troubleshooting + soft skills
  • Knowledge base + onboarding docs that people actually use

How I think

process-first lab-driven learning no-fluff troubleshooting

Stack

Enterprise tooling

ServiceNow • Active Directory • Okta • BeyondTrust • Splunk • Jira/Confluence

Support with clear comms and clean workflows.

Observability + delivery

Splunk • Jenkins • AWS • Cloudtamer • dashboards + logs when things get spicy.

Less guessing, more facts.

Code + build

Python • C/C++ • JavaScript • SQL • scripting to remove repetitive pain.

Automation after the process is solid.

Projects

Proxmox deployment

Virtualization host setup, network/storage planning, VM templates, snapshots, and lab reliability.

Outcome: a lab I can rebuild, not babysit.

Windows AD deployment (lab)

Domain controller build, DNS/DHCP practice, GPO fundamentals, and troubleshooting drills.

Outcome: real identity muscle-memory.

Public/local hosting

Self-hosted services and game servers, reverse proxy concepts, updates, and “keep it up” maintenance.

Outcome: uptime as a habit.

PC building

Parts selection, clean builds, thermal sanity, BIOS/driver basics, and performance-first tuning.

Outcome: fast machines that don’t randomly die.

Electronics + design

Hands-on electronics work, prototyping mindset, and building things that solve a real problem.

Outcome: “I can build it” confidence.

CAD design + printing

CAD iteration, print profiling, and off beat designs.

Outcome: functional parts, not spaghetti.

White-hat security labs

Ethical testing mindset: understand systems, find weak points, document fixes.

Note: lab/legal environments only.

Automotive ECU reverse engineering (tuning)

Reading ECU data and learning the pipeline needed for safe, controlled tuning work.

Safety-first. :) .

Embedded systems security (wide range)

Curiosity-driven exploration of how embedded devices work, fail, and can be hardened.

Outcome: better defenses from deeper understanding.

Experience

T1 Technical Supervisor — Leidos (ECIS 2)

Feb 2025 – Present

  • Analyze support trends/service gaps → process improvements
  • Own high-priority escalations and executive-level incidents end-to-end
  • Mentor/coaching across troubleshooting + communication
  • Create/maintain KB + documentation to reduce repeat issues

Computer Operator — Leidos (ECIS 2)

Sep 2023 – Feb 2025

  • Supported CMS IT using AD, Splunk, Jira, ServiceNow
  • Troubleshooting + user guidance across teams and executives
  • Led training sessions for new hires
  • Collaborated cross-team on driver and network drive mapping issues

Student Technical Specialist — UNM

Jun 2022 – Sep 2023

  • Built training materials (multimedia + conventional)
  • Owned training development projects end-to-end
  • Improved internal processes for continuity

Computer Consultant — UNM

Feb 2022 – Jun 2022

  • Hardware/software troubleshooting via phone, in-person, and remote channels

Certs

Current

  • CompTIA A+ (earned)
  • Leidos Scrum Master (certified)
  • Leidos Product Owner (certified)
  • Network+ (in progress)
Net+ readinessbuilding

Education + awards

Computer Information Systems (AAS), Cyber Security Concentration — CNM (Sep 2025 – Dec 2026)

  • President’s Award for Academic Achievement (4.0+ GPA)
  • AP Scholar Award
  • Dean's List
CompTIA A+ Leidos Scrum Master Leidos Product Owner

Free tech support & guidance

Yes, the page is meant to be off. Nothing is a hallucination.

I offer free help when I can. If you reach out on one of my socials, send:

  • Problem summary (1–2 sentences)
  • What you tried
  • Any screenshots/logs
  • Desired outcome from me

Heads-up

This page was built by AI. The interface is the joke. The work is not.

ethical only no dark arts no hallucinated skills
Tip: If you want me to reproduce something, include versions, hardware, and a timeline.